Welcome to your new home. As you are aware, the property you are renting is managed by Leaders Property Management on behalf of the owner, and we will be your point of contact throughout this tenancy. We would like to draw your attention to the following points to ensure your tenancy is a happy one, and to enable us to offer you the best possible service.
Your rent must be paid on time, every time, as specified. No exceptions.
Property Inspections will be carried out on a quarterly cycle as part of the contract that we have with our property owners. We expect the property to be presented in clean and tidy condition and the grounds tidy at all times. We will always email you in advance – your co-operation is appreciated. We do not make appointments for inspections.
General maintenance and upkeep of the property and grounds is the responsibility of the tenant, (See clauses 3-6 of your agreement) unless otherwise stated.
Essential maintenance and repairs (especially to fixtures and fittings) will be carried out by our tradespeople as required. Please submit a request, using the maintenance request form, and ensure that you complete all fields.
The afterhours contact telephone number for an URGENT situation requiring immediate assistance is 496-4656. This after hours number must only be used in an emergency (e.g. serious plumbing/drainage, electrical or structural damage problems). Use of this after hours number for anything other than these serious issues will incur a cost to tenant.
Early detection of problems and rapid remedial action is desirable for both tenant and owner.
Listed below are some of the situations where the tenant is responsible for remedy, repairs and maintenance.
Unless pets are specifically allowed (and appropriate special conditions are included on the tenancy agreement at the time of signing) NO pets are allowed at any time during your tenancy. Such acquisition could seriously jeopardize your tenancy.
A fixed term lease is a binding contract. Please be aware of what you are signing. A “Head Tenant” is nominated prior to signing, and our dealings are with that person. These requirements are necessary for your own protection as tenants. You should also have contents insurance to protect your belongings, and a personal liability policy to protect you from any careless damage you or your guests may cause.
Prior to vacating the property, please ensure that:
We will email you a detailed checklist on receipt of notice.
A bond inspection will be carried out as soon as possible after vacation, and upon receipt of the keys to the property. Provided that the terms of your Tenancy Agreement have been adhered to, the bond will be refunded by the Department of Building and Housing. Where the property requires additional cleaning, maintenance etc, the cost will be deducted from the bond. This could cause delay in refunding the balance, therefore we recommend attention to all points noted in the “moving out” checklist.